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Directory entries are tagged to indicate broad categories of expertise and capabilities. Each directory entry can have multiple tags. You can search the directory by clicking on one of the tags below.

Student recruitment
Student recruitment strategy, policy and operations

International business development and operation; recruitment; partnerships; visas and immigration

Admissions processing, including UCAS and direct entrants

Student conduct and complaints
Policies and processes; case management; oversight and reporting; external adjudication bodies

Academic regulations
Student contract; academic regulations

Student experience
Improving the student experience; including pre-arrival, induction and outduction; retention; student feedback; student unions

SLC processes
Data and processes associated with SLC, including course and attendance data, tuition fees and bursary management

Student support and wellbeing
Student support services, including mental health, disabilities, chaplaincy

Learning and teaching
Support for teaching and learning development; pedagogy; technologies; personal tutoring

Widening participation
Widening participation policy, practice, strategies and operations; including access and participation

Registry operations
Student lifecycle operations; assessment and qualifications; timetabling; examinations

Quality and standards
Academic quality and standards management; validating bodies; professional, statutory and regulatory bodies (PSRBs)

Assessment processes and management; design and alignment; including inclusive assessment and feedback

Awards ceremonies; certification; transcripts and supplements

Careers and employability
Careers services and destinations data, including labour market analysis; internships and other career opportunities, including for diverse student populations

Alumni relationship management; volunteering and fundraising

Research support and management; strategy; grant management; REF

Knowledge transfer
Strategy; projects; internal and external reporting

Design, development and delivery of apprenticeships; accreditation; assessment; recording; employer liaison

Partnership development, support, legal; validation, franchising, collaborative provision; includes local, regional and transnational education

Data analysis and insight
Business intelligence, reporting, learning analytics and other predictive analytics – tools and methods

Data governance and management
Data strategy, governance, management; data quality; data architecture and implementation of best practice operating models

Market and operating environment
Analysis and interpretation of external data – including horizon scanning, competitors and demographics

Data reporting
Generation and assurance of external – including statutory – data returns

Survey Research
Bespoke survey research, including research project design, survey development, hosting, execution, analysis and reporting

Value for money
Effectiveness reviews for services, processes, projects etc; measuring and promoting service efficiency; cost control; process reviews, Lean, six sigma etc

Portfolio and change management
Including business cases, prioritisation, major change programmes, restructuring and rationalisation; Enterprise Architecture; merger and de-merger; shared services

Project management
Planning, monitoring and reporting; benefits definition and management; project and programme governance

Risk management
Identification and analysis of risks; classification and assessment; mitigation strategies; reporting and monitoring

Continuity and incident management
Business continuity planning and testing; continuity risk assessment; crisis and incident management

Organisational governance; reviews; support; recruitment to governing bodies; ethics and due diligence; corporate responsibility; assurance; compliance and regulation; charity issues

Funding and regulation
HE and FE funding and regulatory bodies; policy and engagement

Activities that promote positive change at economic, social and ecological levels

Internal and external communication; press and public relations.

Leadership and management
Models, culture, processes and skills for leading teams, departments and organisations; mediation

Marketing and outreach activities; branding; content strategy

Organisational Development
Optimising organisational effectiveness through managing the behaviours of people within that organisation

People management
HR processes, policies and procedures; staff wellbeing and mental health; case management and independent investigations; staff recruitment

Planning, developing and delivering training; skills development

One-to-one and group coaching

Small and large group facilitation

Policy and public affairs
Public policy development and review; education and broader public affairs

Equality, Diversity and Inclusion
Ensuring a diverse perspective is brought to projects, policy, practice and procedure; includes external regulation and compliance

Strategy and planning
Strategic and academic planning; student number planning

Academic department management
Processes, structures and culture within academic departments, schools and faculties

Student accommodation
Halls of residence operation and development; partnerships with purpose built student accommodation companies (PBSAs) and other private providers

Management and development of physical estate; space utilisation; environmental management; capital projects; accessibility issues; security services; other general accommodation issues not covered under Student accommodation

Finance and financial management
Including budgeting, resource allocation; management accounting; statutory and other external reporting

Strategy, policy and operations; grant applications; campaigns

Library services
Libraries; learning and study resources and spaces

Business systems
Business analysis, specification, implementation and management of systems, applications and services

IT infrastructure
IT infrastructure including servers, networking and cloud infrastructure; cybersecurity

IT leadership and governance
Governance and oversight of systems; including strategy, architecture and technology scanning

Available for short- and longer-term roles; virtual and on-site