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Directory entries are tagged to indicate broad categories of expertise and capabilities. Each directory entry can have multiple tags. You can search the directory by clicking on one of the tags below.
Student recruitment
Student recruitment strategy, policy and operations
International
International business development and operation; recruitment; partnerships; visas and immigration
Admissions
Admissions processing, including UCAS and direct entrants
Student conduct and complaints
Policies and processes; case management; oversight and reporting; external adjudication bodies
Academic regulations
Student contract; academic regulations
Student experience
Improving the student experience; including pre-arrival, induction and outduction; retention; student feedback; student unions
SLC processes
Data and processes associated with SLC, including course and attendance data, tuition fees and bursary management
Student support and wellbeing
Student support services, including mental health, disabilities, chaplaincy
Learning and teaching
Support for teaching and learning development; pedagogy; technologies; personal tutoring
Widening participation
Widening participation policy, practice, strategies and operations; including access and participation
Registry operations
Student lifecycle operations; assessment and qualifications; timetabling; examinations
Quality and standards
Academic quality and standards management; validating bodies; professional, statutory and regulatory bodies (PSRBs)
Assessment
Assessment processes and management; design and alignment; including inclusive assessment and feedback
Graduation
Awards ceremonies; certification; transcripts and supplements
Careers and employability
Careers services and destinations data, including labour market analysis; internships and other career opportunities, including for diverse student populations
Alumni
Alumni relationship management; volunteering and fundraising
Research
Research support and management; strategy; grant management; REF
Knowledge transfer
Strategy; projects; internal and external reporting
Apprenticeships
Design, development and delivery of apprenticeships; accreditation; assessment; recording; employer liaison
Partnerships
Partnership development, support, legal; validation, franchising, collaborative provision; includes local, regional and transnational education
Data analysis and insight
Business intelligence, reporting, learning analytics and other predictive analytics – tools and methods
Data governance and management
Data strategy, governance, management; data quality; data architecture and implementation of best practice operating models
Market and operating environment
Analysis and interpretation of external data – including horizon scanning, competitors and demographics
Data reporting
Generation and assurance of external – including statutory – data returns
Survey Research
Bespoke survey research, including research project design, survey development, hosting, execution, analysis and reporting
Value for money
Effectiveness reviews for services, processes, projects etc; measuring and promoting service efficiency; cost control; process reviews, Lean, six sigma etc
Portfolio and change management
Including business cases, prioritisation, major change programmes, restructuring and rationalisation; Enterprise Architecture; merger and de-merger; shared services
Project management
Planning, monitoring and reporting; benefits definition and management; project and programme governance
Risk management
Identification and analysis of risks; classification and assessment; mitigation strategies; reporting and monitoring
Continuity and incident management
Business continuity planning and testing; continuity risk assessment; crisis and incident management
Governance
Organisational governance; reviews; support; recruitment to governing bodies; ethics and due diligence; corporate responsibility; assurance; compliance and regulation; charity issues
Funding and regulation
HE and FE funding and regulatory bodies; policy and engagement
Sustainability
Activities that promote positive change at economic, social and ecological levels
Communication
Internal and external communication; press and public relations.
Leadership and management
Models, culture, processes and skills for leading teams, departments and organisations; mediation
Marketing
Marketing and outreach activities; branding; content strategy
Organisational Development
Optimising organisational effectiveness through managing the behaviours of people within that organisation
People management
HR processes, policies and procedures; staff wellbeing and mental health; case management and independent investigations; staff recruitment
Training
Planning, developing and delivering training; skills development
Coaching
One-to-one and group coaching
Facilitation
Small and large group facilitation
Policy and public affairs
Public policy development and review; education and broader public affairs
Equality, Diversity and Inclusion
Ensuring a diverse perspective is brought to projects, policy, practice and procedure; includes external regulation and compliance
Strategy and planning
Strategic and academic planning; student number planning
Academic department management
Processes, structures and culture within academic departments, schools and faculties
Student accommodation
Halls of residence operation and development; partnerships with purpose built student accommodation companies (PBSAs) and other private providers
Estates
Management and development of physical estate; space utilisation; environmental management; capital projects; accessibility issues; security services; other general accommodation issues not covered under Student accommodation
Finance and financial management
Including budgeting, resource allocation; management accounting; statutory and other external reporting
Fundraising
Strategy, policy and operations; grant applications; campaigns
Library services
Libraries; learning and study resources and spaces
Business systems
Business analysis, specification, implementation and management of systems, applications and services
IT infrastructure
IT infrastructure including servers, networking and cloud infrastructure; cybersecurity
IT leadership and governance
Governance and oversight of systems; including strategy, architecture and technology scanning
Interim
Available for short- and longer-term roles; virtual and on-site